FAQs
❓ Frequently Asked Questions (FAQs)
1. Can I track my order?
Yes! Once your order is placed, you’ll receive a confirmation email or WhatsApp message with your tracking information. If you don’t receive it, feel free to contact us.
2. How long does delivery take?
We typically deliver within 3 to 5 business days across Pakistan. Remote areas may take slightly longer.
3. Is shipping free?
We offer FREE shipping on orders above Rs. 5,000 anywhere in Pakistan. For orders below Rs. 5,000, standard delivery charges apply.
4. Can I return a product if I don't like it?
Absolutely! We have a 10-day return policy. Items must be unused, in their original condition and packaging.
To initiate a return, email us at:
📧 hassanexpertofficial@gmail.com
5. What days and times are you available online?
Our support team is available Monday to Sunday, from 10:00 AM to 10:00 PM.
6. What if I receive a damaged or incorrect product?
Please contact us immediately if you receive a damaged or incorrect item. We’ll resolve the issue promptly and ensure your satisfaction.
7. How can I contact you?
You can reach us anytime via:
📧 Email: hassanexpertofficial@gmail.com
📱 WhatsApp: +92 306 6365559